tom_widdows

My experience of working in retail (A now defunct company which used to be in the Bon Accord Centre) opened my eyes to the wonders of 'consumer rights'. I would say more than 50% of people who came in with 'issues' with their purchases always demanded a refund based on 'I'm allowed to return anything in the UK within 28 days for a full refund no matter what'. Unfortunately that was only the case if it was faulty AND if the stores returns policy strictly stated this. I only have one angry encounter with someone claiming a product was faulty even though it was obvious it had never been taken out of the box (completely sealed and this particular product was machine packed so it was impossible for a person to get it back into the packaging). Eventually I was forced to take the thing out of the box and in front of a small crowd who had gathered demonstrate the fully functional product. Angry person finally backed down but left with a threat to have me sacked. My boss's worst experience was having someone spit in his face. Not spittle from speech but a full Suarez. Anyway the problem I think you may have here is what is written on the receipt is not always the full terms and conditions of that particular store. Those have to be displayed somewhere that customers can see but this is often an an A4 sheet of paper right next to the front door and/or in a frame on the counter which is IMO deliberately subtle/ non-eye catching so no one actually sees or reads it until there is a problem. Much like a casino the policy is always to the advantage of the proprieter. Soon as you set foot in the shop and complete a purchase you have agreed to abide by the stores terms and conditions (Like ticking the box when you download an itunes update). From memory the shop I worked in had nothing on the receipt and we were told (from head office) this wasn't a legal requirement. Stores will put things like 'the consumer rights act' on their receipts as it appears to give them some credibility' when in fact they know they have you. To claim a breach of contract under the consumer rights act you need to show the breach has occurred under the full terms and conditions of the stores policy which I suspect will mean you have to go back down there and read the full terms and conditions displayed in store. I also suspect you will find it says the in-store staff are not deemed qualified to diagnose electrical faults with products such as phones, tablets etc and therefore any returned 'faulty' products must be sent away to their 'techs' to clarify if the problem is not the result of you dropping it/ spilling something on it/ sabotaging it. Only on the word of their 'techs' with a refund or replacement be provided. I believe they have a time limit to do this but it wont be that quick (2-4 weeks perhaps) by which time a lot of customers will have given up (especially with a mobile phone) which said company is banking on. The whole 'i changed my mind' is true in some senses but not everyone is Marks & Spencer and returning something for that reason will at best get you store credit or exchange for a product of equal value. What was the circumstances regarding the security being called as this will also affect your claim as if it is determined you were aggressive/ abusive to the staff then your chances of a refund/ replacement get slimmer? Do you have witnesses that can back up your conduct and that of the manager? Also do you still have the faulty phone or has the store kept it? I know captain hindsight is an irritating cunt but my personal rule is never to buy anything electrical from stores such as cash-convertors, CEX etc as they are glorified Pawn shops and the odds are always stacked against you. Also avoid companies with 'webuyany' in the title unless you simply want rid of something and don't care how much money you get, or the tip/ recycling centre is too far away

Gregg Allman- 69 Seems he had a fairly tragic life.

They really bottled it. Seem to recall rumours of some serious financial issues if they had to spend another season in the 1st

That was aderdeen plods policy back when i was a student. If you had anything you werent supposed to and the cops were in the vicinity all u had to do was give it to any lady in your group as there were never any police women. The cops can also be 'selective'. Recall queuing up at the rds and for some reason cops were searching everyone. I got to the front and they just waved me through. Id just come from uni and hadnt really been thinking too clearly but when i got to my seat i went to get my phone out of my rucksack and clocked the following 2 stanley knives 2 scalpels with pack of spare blades my swiss army knife fairly sharp steel ruler can of fairly toxic spray glue hammer screwdriver We are shadwell!

Well at least the fans won their contest. Yon 'Green Brigade' obviously couldn't be arsed after their League Cup Efforts

Bloody Hell. Didnt know simon Pegg was a Dons fan. Not sure the backwards cap thing will ever return though

Well that was dull although I did enjoy the red card for Simon Murray. If only he had just gone down like a normal person rather than impersonating Tom Daley he would have probably got the Penalty instead of his 2nd Yellow. Cannot stand players like him. Hamilton seemingly given the Arabs more than 3000 tickets for the second leg so it is guaranteed the 'home' home support will be a Tayside one. Based on what i saw though I wouldn't be surprised to see either of these teams finishing bottom of the premier next season

A must larger Scottish council recently wrote to me to request a 1month extension to determine whether or not a new wall mounted AC Unit can be put on the back of a small convenience store. They could have just refused the application but this extension request is giving our client a bit of hope. I would apply the same thought to the Stadium. Council could have just said 'NO CHANCE' but instead have asked for more time and more information suggesting to me they actually in favour. But what do I know

Seems they found an ex IRA Killer to interview. I think I can see how the Journalists mindset worked there ' Manchester.....bomb.....oh wait the last time that happened it was the IRA. That's tomorrow's political article sorted.' The next article apparently went on to claim the Tories are the best thing and everyone should be grateful to have the chance to vote for them next month.

Allardyce just quit Crystal Palace. Sunderland beckoning?

The sun managed to have just over 4hrs mourning before they went for him

One of the downsides of the Bosman system (player wise) happens. Then its a case of seeing if your loyalty to your current (or one of your past Clubs) holds any sway.

And Rico Takes the title

Depends if Exeter get promoted next week

Not an expert on the finances of football but I am intrigued at the 'promise' by Mr King that all season ticket money will go on buying players. Nothing like signing off one of your main revenue streams before the season is finished and once again dodging the 'where is that £35million your promised' question 11 million in the hands of Caixinha will be interesting. Shall we take bets on which ageing English premiership players are looking for a final payoff?

After the dire Championship playoff efforts of Reading, Huddersfield, Fulham & Sheffield Wednesday the League 2 teams are putting on a real show Exeter 3-2 Carlisle (6-5 Aggregate) - 4 goals in the last 10minutes Luton 3-3 Blackpool (5-6 Aggregate)

They don't do Running Away...well not without a souvenir https://www.youtube.com/watch?v=HdP21SOFCAE

https://www.youtube.com/watch?v=GWg6pBIDRn8 And I thought Celtic TVs commentary team were bad...

EdinburghDon Bows out. All going down to the wire. Who is going to be the glory hunter banking on a win at Firhill? 85 83 82 81 - MBT 80 79 - Oxford Don 78 77 - Tyrant 76 - 75 74 - Nellie The Don 73 - BigAl 72 - Edinburghdon 71 - 70 - 69 68 - Thomsod 67 - Jute 66 - Manc 65 - rocket 64 63 - Tom_Widdows 62 61

Apparently not

Take it she is a JAFA then? Can be the only reason you would leave Wellington for that shithole

In terms of yon tic fans the bit tgat summed them up for me was in the 92nd minute when they refused to give the ball back. The cynic in me says this may have been partly down to Logan being the player who was going to take the throw in. I really did enjoy logan chucking the ball off the back of griffiths head too

Did your Mum used to ply some trade outside the UN?

Arabs see off Morton to make the semis against Falkirk Personally hoping for a Caley and Hamilton Win tomorrow to really put the shits up Motherwell.

Strikers: Rooney 20 Stockley 6 Burns 1 Storey 1 Wright 3 Midfielders: McGinn 14 McLean 5 Hayes 10 Maddison 2 Pawlett 3 Christie 7 Jack 2 Defenders: Considine 7 Logan 4 O'Connor 3 Taylor 2 Shinnie 3 OGs 3